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#11759 - 29/12/16 05:14 PM Retropay By element problem  
Joined: Jun 2012
Posts: 55
OMER Offline
hanger-on
OMER  Offline
hanger-on

Joined: Jun 2012
Posts: 55
in my case retro is picking already previously processed element... though it should only pick an entry that wasn't processed in the past..

exmaple

there was processed loan dedctuon entry in november 2016 payroll period... in december period i ran Retropay by element with date range of 01-Nov-2016 to 29-Dec-2016. it again brought loan dedctuon element entry as retro entry .. this is happening in some cases although this loan deduction element is not included in element set...

looking for help


#11761 - 03/01/17 02:17 PM Re: Retropay By element problem [Re: OMER]  
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delboy Offline
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Originally Posted by OMER
in my case retro is picking already previously processed element... though it should only pick an entry that wasn't processed in the past..


This is not entirely true. If a previously processed element has been changed retrospectively then it would recalculate that entry. Is this the case in this instance?

Has the element in question ever been in the element set?

I am replying from memory here as most customers are now on Enhanced Retropay as Retropay by Element is now obsolete.


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