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#12153 - 13/06/18 02:05 PM Retropay Enhanced Performance Issues  
Joined: Mar 2005
Posts: 1,299
delboy Offline
The Grand Daddy
delboy  Offline
The Grand Daddy
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Joined: Mar 2005
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Somewhere in South of England
The retropay process has never been the speediest process in payroll. We thought Oracle had resolved the problem when they introduced enhanced retropay. Indeed it did at first, shaving hours off the time. However, we now seem to be back into the realms of retropay increasing again month on month. From a process originally running for about 6 hours, our latest process took 39 hours.

has anyone had similar issues, and if so, have you resolved it?

#12162 - 05/07/18 12:31 PM Re: Retropay Enhanced Performance Issues [Re: delboy]  
Joined: May 2009
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JNA Offline
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Joined: May 2009
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Gloucestershire
Delboy,

Consider running gather stats. Also look at Generate Run Balances. If you do not do these already and need more info let me know.

John.

#12163 - 05/07/18 03:17 PM Re: Retropay Enhanced Performance Issues [Re: JNA]  
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delboy Offline
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Somewhere in South of England
Thanks John,

We have since raised an SR and they have given us an action plan. We are currently working through this in our test environment.

#12165 - 17/07/18 06:06 AM Re: Retropay Enhanced Performance Issues [Re: delboy]  
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delboy Offline
The Grand Daddy
delboy  Offline
The Grand Daddy
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Joined: Mar 2005
Posts: 1,299
Somewhere in South of England
Seems the action plan worked. Performance was improved by 60%. The plan included gather stats and generate run balances as well as a couple of patches and a datafix.......Happy Days!


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