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by delboy. 17/12/18 03:19 PM
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#12153 - 13/06/18 02:05 PM Retropay Enhanced Performance Issues  
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delboy Offline
The Grand Daddy
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The retropay process has never been the speediest process in payroll. We thought Oracle had resolved the problem when they introduced enhanced retropay. Indeed it did at first, shaving hours off the time. However, we now seem to be back into the realms of retropay increasing again month on month. From a process originally running for about 6 hours, our latest process took 39 hours.

has anyone had similar issues, and if so, have you resolved it?

#12162 - 05/07/18 12:31 PM Re: Retropay Enhanced Performance Issues [Re: delboy]  
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JNA Offline
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Delboy,

Consider running gather stats. Also look at Generate Run Balances. If you do not do these already and need more info let me know.

John.

#12163 - 05/07/18 03:17 PM Re: Retropay Enhanced Performance Issues [Re: JNA]  
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delboy Offline
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Thanks John,

We have since raised an SR and they have given us an action plan. We are currently working through this in our test environment.

#12165 - 17/07/18 06:06 AM Re: Retropay Enhanced Performance Issues [Re: delboy]  
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delboy Offline
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Seems the action plan worked. Performance was improved by 60%. The plan included gather stats and generate run balances as well as a couple of patches and a datafix.......Happy Days!


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