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#4631 - 06/07/09 01:23 PM Support timelines
bcooper Offline

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Registered: 11/03/05
Posts: 1112
Loc: Earth, Europe, England, here
Info gleaned from the OHUG meeting in the US last month, although i'm sure this information is probably available elsewhere at no expense....

11i.10 - Extended support will run 12/2010 to 11/2013 (with first years extended support fees waived) - this effectively will cover all UK Payroll users through to Tax-Year-End April 2013 only. After that it is bug fixes only, no legislation patches. This means that all 11i.10 Payroll customers will either have to be on 12/12.1 before TYE 2014 (or have gone elsewhere...)

R12 (base) Support ends 01/2012, with extended support running 02/2012 through to 01/2015

R12.1 Released 05/2009 - core support runs for 5 years (so through to 05/2014), and presumably extended support running for an additional 3 years after that.
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#4637 - 06/07/09 03:18 PM Re: Support timelines [Re: bcooper]
SBi Offline
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Registered: 23/05/08
Posts: 356
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